Need help?
Frequently Asked Questions
Currently we ship to mainland UK at no additional cost. There may be additional delivery fees for the highlands, islands and Northern Ireland. Unfortunately, we do not ship to Europe or Internationally at the moment, but watch this space!
Please contact us at help@theoutdooredit.co.uk if you would like more information about delivery to your address.
Standard UK Delivery (Mon-Fri): 2-5 working days.
Our warehouse is closed at weekends to give our team some well-deserved time off, so any orders placed after 12pm on Fridays will be dispatched on the following Monday.
We will keep you updated on your order's progress at each step of the process, so you’ll always be in the loop. If you need your order more quickly, please get in touch and we'll do our best to help.
We pack up your order very quickly as soon as it is received and order amendments are likely not possible after an order is placed. We'll always try to make these changes where possible, so please reach out to our team at help@theoutdooredit.co.uk.
Delivery Costs
Standard UK delivery is FREE for all orders.
You can contact us through our contact page! We will be happy to assist you.